Accessibility Statement | ARES

Accessibility Statement

ARES strives to make its websites and mobile applications accessible, in accordance with the decree of the Parliament of the French Community of May 3, 2019 on the accessibility of websites and mobile applications of public bodies (pdf) and the law of July 19, 2018 on the accessibility of websites and mobile applications of public authorities transposing Directive (EU) 2016/2102 of the European Parliament and of the Council (pdf).

This accessibility statement applies to the following website: https://www.ares-ac.be.

1. Compliance status

This website complies with European standard EN 301 549 and WCAG 2.2 level AA.

2. Exemptions and derogations

The content referred to below is not accessible or only partially accessible for the following reasons:

  • Certain content does not fall within the scope of the applicable legislation.
  • Disproportionate burden temporarily invoked for the content presented in the improvement plan.

Exempt content:

  • Certain documents on the site are not accessible, but they benefit from an exemption for office files published before September 23, 2018, that are not used in an administrative process.
  • Certain multimedia files on the site are not accessible, but they benefit from an exemption for time-based media published before September 12, 2020.

Representative screens covered by the audit:

3. Preparation of the accessibility statement

This statement was prepared on June 8, 2023.

This statement was updated using the following methods:

  • A detailed audit conducted by a certified external service provider, with all errors identified being corrected.

Date of last update to the statement: January 28, 2026.

4. Feedback and contact details

If you have any questions and/or comments about the accessibility of the site, you can contact us by email at the following address: support-informatique@ares-ac.be.

5. Procedure for ensuring compliance with the provisions

If you do not receive a response within 30 days or if the response from the site manager is unsatisfactory, please send an email to the joint mediation service of the French Community and the Walloon Region at: courrier@le-mediateur.be. In your message, please indicate the name of the website concerned and the problem encountered.

6. Improvement plan

In 2026 and 2027, the accessibility of multimedia files published after September 2020 and office files published after 2018 will be checked and corrected.